Relationships are the way to sell; we have heard that before. But how do you build loyalty? In this session, Sherrin Western, co-owner of Shervin Communications will be providing ideas on how to make customers the centre of your business. You will learn that your attitude and that of your employees is the key to your success.
In this passionate presentation you’ll also discover that learning as much as you can about your customers, will help you demonstrate your commitment to them and ultimately increase their spend and loyalty with you.
Time: 5:30pm - 8:30pm
Informal Networking 5:30pm - 6pm
Location: Crown Isle Resort Ballroom, 399 Clubhouse Dr, Courtenay, BC V9N 9G3
*Refunds for dinners are eligible up until event cut off date (2 weeks prior to event)